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Table of Content

• Solutions
• minute response time for P1 cases
• Google Workspace included resources
• Secure an account that has suspicious activity
• Premium support features

Cloud Code IDE support to write, run, and debug Kubernetes applications. Software as a Service Build better SaaS products, scale efficiently, and grow your business. Startups and SMB Accelerate startup and SMB growth with tailored solutions and programs.

Proactive and tailored support for your most business-critical needs. Access to hundreds of Google Workspace training labs in the Qwiklabs learning platform. We can’t resolve the issue you submitted, or determine it isn't supported.

Solutions

Apigee Integration API-first integration to connect existing data and applications. Small and Medium Business Explore solutions for web hosting, app development, AI, and analytics. Software Supply Chain Security Solution for improving end-to-end software supply chain security. Google Workspace Collaboration and productivity tools for enterprises. Rapid Assessment & Migration Program End-to-end migration program to simplify your path to the cloud.

Issues that cannot be resolved in-house are escalated to a senior member of Google's customer service team through Suitebriar's direct channel. The other issue which we hear about frequently is with Hangouts Chat. Occasionally some Chat activity isn't logged as expected, but this is easily fixed with the help of an experienced tech from Suitebriar. Find out about the latest update to the Google Home platform and the totally redesigned, more personalized Google Home app.

minute response time for P1 cases

Apigee API Management Manage the full life cycle of APIs anywhere with visibility and control. AutoML Custom machine learning model development, with minimal effort. Marketing Analytics Solutions for collecting, analyzing, and activating customer data. Data Warehouse Modernization Data warehouse to jumpstart your migration and unlock insights.

Multi-channel support is available to Google Workspace administrators. Also, connect with the Google Workspace administrator help community. We might also route your issue to a specialized team for further investigation. Resolution times vary, depending on the complexity of your issue and the availability of troubleshooting data.

Google Workspace included resources

Virtual Desktops Remote work solutions for desktops and applications (VDI & DaaS). Accelerate business recovery and ensure a better future with solutions that enable hybrid and multi-cloud, generate intelligent insights, and keep your workers connected. Government Data storage, AI, and analytics solutions for government agencies.

Google Maps Platform FAQs Learn how free Google support has been expanded to include all customers with a Google Maps Platform billing account. Workflows Workflow orchestration for serverless products and API services. BeyondCorp Enterprise Zero trust solution for secure application and resource access. Network Service Tiers Cloud network options based on performance, availability, and cost. Apigee API Management API management, development, and security platform.

Secure an account that has suspicious activity

Access Google Cloud’s solutions up to 20+ months in advance and test upcoming features. Quarterly operational reviews to improve your support experience and identify key metrics or projects requiring heightened support needs. Designated technical advisors with architectural context of your environment to effectively resolve issues. If you have G Suite Basic, your subscription and all related services will continue to function as they do today, until it’s time to transition to a new offering. We’ll be in touch over the coming months to identify your transition path.

Intelligent Operations Tools for easily optimizing performance, security, and cost. Cloud Load Balancing Service for distributing traffic across applications and regions. Cloud CDN Content delivery network for serving web and video content. Application Migration App migration to the cloud for low-cost refresh cycles. Transcoder API Convert video files and package them for optimized delivery. Intelligent Management Tools for easily managing performance, security, and cost.

Learn about the latest features from Google Home.

Technical support experts with advanced product knowledge and analysis tools to provide you with an improved support experience. Learn about the response times and services provided with customer care paid offerings. See where real-world insights and location solutions can take your business. Discover Google Maps Platform support services, including developer communities, technical guidance, and expert support. While both Gmail and G-suite customers use an almost identical platform, Google does not offer it's G-suite customers the same level of service as those who avail of free Gmail. Smart Analytics Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics.

Cloud Run for Anthos Integration that provides a serverless development platform on GKE. Medical Imaging Suite Accelerate development of AI for medical imaging by making imaging data accessible, interoperable, and useful. Google Cloud Deploy Fully managed continuous delivery to Google Kubernetes Engine. Database Migration Service Serverless, minimal downtime migrations to the cloud. Cloud Spanner Cloud-native relational database with unlimited scale and 99.999% availability. Kubernetes Applications Containerized apps with prebuilt deployment and unified billing.

Join the Public Preview to try new Google Home app features early.

Financial Services Computing, data management, and analytics tools for financial services. This petition is to request Google to stop treating G-Suite users like second class customers. It is outrageous that paying customers get a lower level of service than non paying customers, and this needs to change.

Security and Resilience Framework Solutions for each phase of the security and resilience life cycle. High Performance Computing Compute, storage, and networking options to support any workload. Go Serverless Fully managed environment for developing, deploying and scaling apps. FinOps and Optimization of GKE Best practices for running reliable, performant, and cost effective applications on GKE. Modernize Software Delivery Software supply chain best practices - innerloop productivity, CI/CD and S3C. Migrate from Mainframe Automated tools and prescriptive guidance for moving your mainframe apps to the cloud.

Cloud Debugger Real-time application state inspection and in-production debugging. Cloud Trace Tracing system collecting latency data from applications. Network Connectivity Center Connectivity management to help simplify and scale networks.